What is CRM ?
CRM or Customer Relationship management is one type of software through which you can track all your interaction and information about your customer. This helps in maintaining all the client or customer data in an organized way and to improve the experience of your client with you.
Why do we need a cRM ?
CRM minimizes the human input so the data stored would be more accurate than a manually stored one.
CRM delivers you a much better and more efficient service to your customers. Through this you get to prioritize the tasks that need immediate attention. You can also talk to the important customers without a single miss.